privacy POLICY

Welcome to MK Physioskill Academy Privacy and Cookies Policy (“Privacy Policy”).

The MK Physioskill Academy respects your privacy and is committed to protecting your personal data. This Privacy Policy sets out how we look after your personal data when you visit our website and tells you about your privacy rights and how the law protects you.

IMPORTANT INFORMATION AND WHO WE ARE

Purpose of this Privacy and Cookies Policy

This Privacy Policy aims to give you information on how The MK Physioskill Academy collects and processes your personal data  including any data you may provide via our website (www.mkphysioskillacademy.com) when you purchase our certification courses (through our website or by getting in contact with us directly), when you register with us as a member or when you otherwise contact us.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this Privacy Policy carefully together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware and understand our practices regarding how and why we are using your personal data and how we keep it secure. This Privacy Policy supplements other notices and privacy policies and is not intended to override them.

Contact details

Full name of legal entity: MK Physioskill Academy

Email: mkphysioskillacademy@gmail.com

Postal address: Mk physioskill Academy near sahib computer, mms colony,village birring, Jalandhar Cantt, 144005

Mob. :- +91 9915531746 .

Changes to the Privacy Policy and your duty to inform us of changes

We keep our Privacy Policy under regular review and we may update and amend this Privacy Policy from time to time and any changes will be posted on our website. We therefore recommend that you check this page from time to time to take notice of any updates or changes to our Privacy Policy. In relation to material changes to this Privacy Policy and where we think it appropriate, we will take steps to inform you via appropriate means. The version of this Privacy Policy was last updated on the Effective Date stated at the beginning of this Privacy Policy.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us and let us know if the personal information that we hold about you needs to be corrected or updated.

Third-party websites and links

Our website contains links to and from third-party websites including of our clients, partner networks, advertisers and affiliates. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and if you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these privacy policies or the data they may collect or share about you. When you leave our website, we encourage you to read the privacy policy of every website you visit.

THE DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (which is called anonymous data).

We may collect, use, store, transfer and process different kinds of personal data about you which we have grouped together as follows:

• Identity Dataincludes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
• Contact Dataincludes billing address, delivery address, postal address, email address and telephone numbers.
• Financial Dataincludes payment card details.
• Technical Dataincludes internet protocol (IP) address, your login data, browser type and version, time zone setting and geographic location, preferred language (used to display our website), browser plug-in types and versions, operating system and platform, use of cookies or other devices to store and sometimes track information about you including device type (unique device identifiers) and device screen size (more details on our use of cookies is set out in the Cookies section below) and other technology on the devices you use to access this website.
• Profile Dataincludes your username and password, purchases or orders made by you, your interests, preferences, professional qualifications, reviews, feedback and survey responses.
• Usage Dataincludes information about how you use our website, products and services, items you viewed or searched for, page response times, download errors, length of visits to certain pages (including how much time is spent on which pages), page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.
• Marketing and Communications Dataincludes your preferences in receiving newsletters and marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our products or services or open an account). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.
• Where you have specifically consented to us using your personal data in a particular way (for example, when you consent to our use of non-essential cookies or to receiving our publications or newsletters). You have the right to withdraw consent at any time. Please see the “Opting out” section below for more information on how to unsubscribe from marketing.

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you. You have the right to withdraw consent to marketing at any time by contacting us or unsubscribing via any link or instructions contained in the direct marketing communication you receive from us.

Purposes for which we will use your personal data

We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Third-party marketing

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

Cookies Policy

When you visit our website, we collect some basic information such as your internet service provider’s domain name, which pages you accessed on our website, and when.

We also use cookies, which are small pieces of information that are saved to your device when you use our website. We use cookies which are necessary for our website to function, and, when you consent to this, we also use non-essential cookies.

You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information on the cookies used on our website, please see the Cookies section below.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

We may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

DISCLOSURES OF YOUR PERSONAL DATA

We may share your personal data with the third parties who manage our websites . If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Policy or any other privacy policies to which it refers.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have also put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Please note that, notwithstanding the steps we take, the transmission of information via the internet can never be completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website.

Also note that where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential and making sure it is not susceptible to being guessed. We ask you not to share a password with anyone.

DATA RETENTION 

How long will you use my personal data for?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

By law we have to keep basic information about our members (including Contact, Identity and Financial Data) for six (6) years after they cease being members for tax purposes. We also keep general enquiry data (which does not lead to a contractual relationship) for a period of up to two (2) calendar years after the enquiry has closed. This is to ensure that we are able to assist you should you have any questions or feedback in relation to our products or services or to protect or defend our legal rights. After these respective time periods, we securely delete your personal data from our systems unless we have to retain it pursuant to any legal, regulatory, tax, accounting or reporting requirements to which we are subject.

In some circumstances you can ask us to delete your data: see “Your Legal Rights” section below for further information.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Please note this Privacy Policy does not apply to anonymous data.

YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights are detailed below:

• Request access to your personal data (commonly known as a “data subject access request”).
• Request correction of your personal data, if it is inaccurate or incomplete, though we may need to verify the accuracy of the new data you provide to us.
• Request erasure of your personal data in certain circumstances (also known as “the right to be forgotten”). Note, however, that this is not an absolute right and we may not always be required to comply with your request of erasure, for specific legal reasons.
• Request restriction of processing of your personal data which enables you to ask us to suspend the processing of your personal data in certain circumstances.
• Object to processing of your personal data in certain circumstances.
• Request a copy of certain personal data in a “portable” format (eg, a pdf file) and request that we transfer this copy to a third party.
• Right to withdraw consent at any time where we are relying on consent to process your personal data.

These rights are subject to certain limitations and exceptions and we will inform you of the relevant exemptions upon which we rely when responding to any request you make. For example, if fulfilling your request would reveal personal data about another person or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

COOKIES

What are cookies?

Our website uses cookies and other similar technologies (together “cookies”) to ensure that you receive the best experience. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer (if you agree) when you use our website. These cookies allow us to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website and, where appropriate, serve you relevant advertisements.

Managing and disabling cookies

You always have a choice over whether or not to accept cookies. When you first visit our website, we will ask you to consent to either our recommended settings, or choose which cookies to switch on.

You can manage cookies and chose to block or restrict cookies by selecting the appropriate settings in your internet browser. However, if you choose not to accept certain cookies, you may impair certain functionality on our website or may cause it not to work at all. Please note, strictly necessary cookies will always be set as they are essential for our website to operate. You can set your browser to block or alert you about these cookies but some parts of the website will then not work.

Types of cookies used and purpose

We use the following types of cookies on our website for the following purposes:

• Strictly necessary cookies. These are cookies that are required for the core functionality and operation of our website such as page navigation and cannot be switched off in our systems. They also include cookies that enable you to log into secure areas of our website. If you disable these cookies via your browser settings certain parts of the website will not function for you. These cookies do not store any personally identifiable information.
• Analytical/performance cookies and third party cookies. These cookies help us improve or optimise the experience we provide, improve the performance of our website and help us better understand our users experience and needs. They allow us to recognise and count the number of visitors to our website, to see how visitors move around our website when they are using it (including what links are chosen to click and how much time is spent on which pages) and see if you get any error messages. This helps us to improve the way our website works, for example, by ensuring any errors are fixed and that users are finding what they are looking for easily. We use Google Analytics, HubSpot and Hotjar on our website, which provide third-party web analytics services and user behaviour analytics services, to help us analyse user behaviour including how visitors use the website so as to optimise the user website experience and create a better overall experience. Further information about these partners can be found here and via the link set out below in relation the individual cookies we use on our website.
• Functionality cookies. These are used to recognise you when you return to our website, for example by remembering the cookies you have consented to. This enables us to personalise our content for you and to check that certain functionality is working on our website.
• Marketing cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and any advertising displayed on it more relevant to your interests and also show you relevant adverts on other sites. We may also share this information with third party service providers for this purpose so that when you are on another website, you may be shown advertising based on your browsing patterns on our website.

Third-party cookies

Some of the cookies used on our website are set by a third party (for example for web analysis such as Google Analytics) and not fully controlled by us: You also have the option to disable all third-party cookies via your internet browser settings. When you withdraw consent for cookies, please make sure that you refresh the page or browse to a different page on our website, to ensure that the cookies are removed from your internet browser.

Further information about cookies

You can find out more about how cookies work and how to manage cookies on the cookies websites